Frequently Asked Questions
Everything you need to know about shopping at the Porsche Online Store Australia.
What are the shipping options within Australia?
We offer standard and express shipping via Australia Post and premium couriers. Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days to most metropolitan areas.
How do I ensure I am ordering the correct size for Porsche Lifestyle apparel?
Each product page includes a detailed sizing chart. Our apparel follows European sizing standards, so we recommend referring to the specific measurements provided to ensure the perfect fit.
What is your return policy for fashion and accessories?
We offer a 30-day return policy for all unworn, unwashed items in their original packaging with tags attached. Please note that certain limited-edition items may have specific return conditions.
Are the products sold online the same as those in Porsche Centres?
Yes, the Porsche Online Store Australia offers the same authentic Porsche Lifestyle collections found in our physical Porsche Centres, including exclusive online-only releases.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.